Resources

Differences between Service, Emotional Support, and Therapy Animals?

Many people commonly confuse or interchangeably misuse the terms service animal, emotional support animal, assistance animal, and a therapy or psychiatric animal. The key to understanding these differences pertains to three important U.S. federal laws: Americans with Disabilities Act (ADA), Air Carrier Access Act (ACAA), and Fair Housing Act (FHA). Click Here to Read More

Service / Support Animal & Airline Policies

Flying with a service / support animal, especially for the first time, may be a nerve-racking process. Our goal is to help reduce your stress and anxiety when traveling with your service / support animal. As a passenger with an service / support animal, you are always entitled to pre-boarding if you meet the check-in requirements at least 48-hours prior to your flight and notify the gate agent of your intention to preboard by arriving to airport 2 hours before your flight. Click Here to Read More